Refund policy
No Return Policy
Effective Date: 02/20/2026
Thank you for shopping with Orng Gallery. We take pride in the quality and craftsmanship of our clothing. Due to the nature of our products and to maintain hygiene and quality standards, all sales are final.
1. All Sales Are Final
We do not accept returns, refunds, or exchanges for any items purchased online or in-store.
2. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery at Ornggallery@gmail.com with:
- Your order number
- Photos of the item showing the issue
- A brief description of the defect
If approved, we will offer a replacement or store credit at our discretion.
3. Incorrect Items
If you receive the wrong item, please notify us within 7 days of delivery. We will arrange a correction at no additional cost to you.
4. Sizing Responsibility
Please review our size guide carefully before placing your order. We are not responsible for sizing issues resulting from incorrect selection.
5. Order Cancellations
Orders cannot be canceled once they have been processed or shipped.
6. Policy Agreement
By completing a purchase with Orng Gallery, you acknowledge and agree to this No Return Policy.