Shipping policy
Effective Date: 02/20/2026
Thank you for shopping with Orng Gallery. Below you’ll find details about how and when your order will be shipped.
1. Order Processing Time
All orders are processed and shipped the next business day after your order is placed.
• Orders placed on weekends or holidays will be processed the following business day.
• You will receive a confirmation email once your order has shipped, including tracking information.
2. Delivery Time
After your order has been shipped, delivery typically takes 3–5 business days, depending on your location and carrier service.
Please note:
• Delivery times are estimates and not guaranteed.
• Delays may occur due to weather, carrier issues, or high shipping volumes.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method (if applicable).
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
6. Lost or Stolen Packages
Orng Gallery is not responsible for lost or stolen packages marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly.
7. Questions
If you have any questions about your shipment, please contact us at Ornggallery@gmail.com